8/24/20: Covid-19 Update: Our office and warehouse are OPEN and shipping product!
8/24/20: Covid-19 Update: Our office and warehouse are OPEN and shipping product!
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Damaged Goods Policy

If you receive damaged or defective merchandise, please call our Customer Service Dept. within 7 days of shipment at 401-288-6030 to receive an RGA (Return Goods Authorization) Number. Returned merchandise will not be accepted without an RGA Number.

Mason Box will pay for any related shipping charges for defective merchandise.